SERVICE
Monthly support
Ongoing technology support with vendor management included, so you have a single point of contact rather than a support queue.
Fixed pricing
One-business-day response
Direct contact
No subcontractors
INCLUDED
What is included
Home plan, one hour per month, $75 per month. Small business plan, four hours per month, $250 per month. Priority plan, ten hours per month, $500 per month. All monthly plans include vendor management, and we communicate with providers on your behalf.
WHAT YOU NEED TO PROVIDE
What we need from you
Only your choice of plan. Requests are handled as they arise throughout the month.
PROCESS
How it works
01 — Contact us
Call, email, or use the contact form. There is no ticket queue, and you have one point of contact from the first message.
02 — Receive a written quote
The scope and price are confirmed in writing before work begins, with a fixed price whenever the scope can be defined.
03 — The work is completed
The work follows the agreed plan, and you are kept informed at every stage.
04 — Documentation and handover
Written documentation and handover notes are included, so you can manage your systems with confidence.
NEXT STEP
Not sure which service you need?
Describe the issue, and we will explain what is required to resolve it. If a less expensive option would serve you better, we will recommend it.
Request a quote